We are looking for a friendly and hard-working Customer Service Associate to join our growing team. You will be responsible for answering all incoming calls, emails and live chat. As a customer service associate, you should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Also, you will be hosting live-webinars and making them interactive with innovative ideas.
Key Responsibilities:
- Answer incoming calls, emails and live chat in an efficient manner
- Address customer queries in a compassionate and patient manner
- Hosting live webinars and making them interactive with innovative ideas
- Follow company communication procedures, policies, and guidelines at all times
- Perform each duty above with our customers’ satisfaction as the number one priority
Requirements:
- Experience in Voice Process
- Excellent interpersonal communication skills, both verbal and written
- Ability to communicate and interact with all kinds of people (both externally with customers, and internally with company team members and other departments)
- Motivated, energetic, driven work ethic
- Ability to do multitask
We are excited to hear from qualified candidates who meet the requirements for this position. We will review applications on a rolling basis and will contact qualified candidates for further consideration. Thank you for your interest in joining our team!
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